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We are fueled by our commitment to customer satisfaction and strive to exceed our clients’ expectations. Our experienced customer service team are waiting to pick and pack your orders.
"Just a note to compliment you on your efficiency & expediency dealing with my recent correspondence........It is a rarity these days.........I would not hesitate to deal with you again"
Mrs. L.S., Lancashire
"I shall most certainly recommend your company - fast, prompt, easy transaction, good communications and excellent customer service!"
Mrs. S.L., Somerset
QUALITY AND WIDE RANGE
Health First was originally established in 1997 to supply quality foot files to patients. Our product range has been extended over the years to give patients and professionals the opportunity to purchase from a wide choice of quality Chiropody / Podiatry / Footcare products.
FREE POSTAGE AND PACKING
Health First does not make any charge for orders over £15 to process or send your order by 2nd class mail within mainland UK. This ensures excellent value for money no matter how large or small your order. We have now introduced various discount schemes for larger orders and trade supplies as a direct result of customer feedback.
BACKED BY EXPERIENCE
If you are unsure which product(s) may be most beneficial to you or how to use safely and effectively, please ask a foot health professional. Alternatively contact Health First’s HPC Registered Chiropodist / Podiatrist, Jonathan Small D.Pod.M., M.Ch.S., S.R.Ch.
FIRST-CLASS CUSTOMER SERVICE
If you require any Chiropody / Podiatry / Footcare items not listed in this brochure, please contact Health First and we will try to obtain the product for you. We pride ourselves on our customer service and we aim to be efficient and responsive to your foot health needs.
PROMPT DELIVERY TO YOUR DOOR
Orders are generally sent out within three days of receipt, so your foot care items are often delivered to your door within a week of you placing the order. However, please allow up to 15 working days for delivery. For a minimal extra charge, orders can be sent using our express service. This is ideal if you require your order urgently.
ONLINE PAYMENT SECURITY
To ensure the most up-to-date security measures are in place for your financial safety, we use Paypal to process all our online transactions. This means that we receive no record of your card details, just confirmation of payment made. You do not have to hold a Paypal account in order to place an order as Paypal also act as card processing agents for non-Paypal users. Just follow the clear steps once you proceed to checkout from your shopping cart.
If you have any problems making an online payment, please call 01926 811803 and we will take your card details and process the payment manually, although there is a small charge for this service. Alternatively, please post a cheque to "Health First Care Products", Daventry Street, Southam, Warwickshire, CV47 1PH.
Please be assured that all orders are checked manually, so if you are concerned that you may have placed a duplicate order or made a duplicate payment, we will rectify any ordering problems that you encounter.
Finally, we do not have access to any passwords you set-up when placing your order.